1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Please note that all the products listed on Secpigeon.com are Digital Goods therefore Secpigeon doesn’t ship any physical products and as stated in “Refunds and Returns Policy” we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website.
2. Delivery Process
After the Checkout process, Secpigeon will be waiting for the final payment process, Then clients will be able to download the digital goods through their profile or link provided through e-mail. The sender will be “[email protected]”
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [4] business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note we do not ship on [Sundays].
The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
After clients make their payment directly into our bank account. Clients will be able to use the “Order ID” that is provided by mail after the checkout as the payment reference. Orders will not be shipped until the funds have cleared in our account.
5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at [email protected]
7. Questions
If you have any questions about the delivery and shipment or your order, please contact us at [email protected] or https://secpigeon.com/contact